#2351 closed task (fixed)
Lime Survey instance
| Reported by: | jgrocha | Owned by: | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | SysAdmin | Keywords: | |
| Cc: |
Description
The Lime Survey instance is down.
The link is: https://limesurvey.osgeo.org/
Can it be back online to support the next election process?
Thanks,
Jorge Gustavo (from the CRO team)
Change History (7)
comment:1 by , 5 years ago
| Resolution: | → fixed |
|---|---|
| Status: | new → closed |
comment:2 by , 5 years ago
Thank you so much for the prompt answer!
The Lime survey is running, but there might be a problem connection to LDAP.
Can you please go to the login page and test the login?
https://limesurvey.osgeo.org/index.php?r=admin/authentication/sa/login
The reported error is just: "Protocol error"
Thanks!
comment:3 by , 5 years ago
| Resolution: | fixed |
|---|---|
| Status: | closed → reopened |
comment:4 by , 5 years ago
Looking into this now. I was hoping it was as simple as I forgot to whitelist the funtoo server when I moved ldap, but ldap queries I do seem okay.
comment:5 by , 5 years ago
| Resolution: | → fixed |
|---|---|
| Status: | reopened → closed |
Try now. I had to up the LDAP version from LDAPv2 to LDAPv3. Guess caused by change of the secure rebuild which has a newer LDAP.
comment:6 by , 5 years ago
The LDAP config I'm talking about is in Limesurvey -> Configuration -> Settings -> Plugin Manager -> LDAP.
I had also change port to 636 (says default is 389, but I assume that is just for non-secure ldap) but put it in there just in case.
Sorry for some reason the service was stopped. Wasn't intentional.
I just started it back up. Let me know if you run into any issues.