Opened 6 years ago

Closed 6 years ago

#1818 closed enhancement (worksforme)

provide notification to ticket commenters (or ad-hoc)

Reported by: tomroche Owned by: strk
Priority: normal Milestone:
Component: Trac Keywords: notification ticket


It's been awhile since I've used Trac, so I was somewhat surprised that there appears to be no way for an interested party who is not a ticket reporter or owner to subscribe for notifications regarding a ticket. Am I just missing something? (Apologies in advance if so.)

I'm logged in and looking at tickets for which I am not an owner or reporter, and I'm not seeing UI for this. The usecase which I'd particularly like support is notification for ticket commenters. This would bring (IMHO) the following advantages:

  1. we can divert overly-focused or too-technical discussions from a more general-purpose maillist to the specific ticket for the issue in question, and just link to the ticket.
  2. folks interested in a particular past issue can search Trac and read the ticket, rather than having to wade through a mailllist. Note that currently our maillists do not support search directly, and reading threads can get annoying when they cross month bounds (since that's how we currently archive).
  3. folks who care enough to comment on an issue, or who are just interested (if we can do ad-hoc notification), can still get email notification on change. And, let's face it, most of us still have workflows that are at least partly email-driven, and that's probably not gonna change for the foreseeable future.

It's possible also that we get this "for free" when we upgrade to Trac 1.2, but I don't know enough about that.

Change History (4)

comment:1 by strk, 6 years ago

Owner: changed from OSGeo SAC to strk
Status: newassigned

Tom: just add your OSGeo username or email in the Cc field of the ticket. Should work (and worked already before the upgrade) -Can you confirm ?

comment:2 by strk, 6 years ago

See #1818 for limitations introduced with the upgrade

comment:3 by strk, 6 years ago

Sorry, I meant #1863

comment:4 by strk, 6 years ago

Resolution: worksforme
Status: assignedclosed

Assuming it works. Feel free to reopen if it doesn't (or, better, file a new ticket)

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