Opened 9 months ago

Closed 9 months ago

#3139 closed defect (fixed)

Lost account on OSGeo peertube

Reported by: vincentp Owned by: robe
Priority: normal Milestone: Sysadmin Contract 2024-I
Component: SysAdmin/Peertube Keywords: peertube
Cc:

Description

We setup an account for Oslandia on the OSGeo peertube instance. Everything was fine, but for some unknown reason, lately when connecting with the same identifiers ( "oslandia" and the same password ), we land on a new account ( "oslandia-1" initially, and now after deleting "oslandia-1", it's "oslandia-2" ).

I don't see how to recover our former account, could you help ?

Additional notes : 

  • I do not remember changing the email address on peertube, but I may be wrong
  • if I delete the current landing account, when re-logging another account is created
  • login page mentions "username or email address" to login, but I cannot login with the email address set in OSGeo's LDAP

Change History (5)

comment:1 by robe, 9 months ago

Milestone: UnplannedSysadmin Contract 2024-I

comment:2 by robe, 9 months ago

I think it's because peertube is matching by email address. I checked the ldap configuration and it shouldn't be doing that.

But anyway hopefully this fixed your account. Had to make the change directly in postgres database since email address isn't editable in peertube since it is checking against ldap.

UPDATE "user" SET email = 'the-email-in-ldap-for-oslandia' WHERE username='oslandia';

Anyway give it a try again. Try to log in as oslandia and hopefully this time it won't try to create a new account.

comment:3 by robe, 9 months ago

I should add I deleted oslandia-2 before I did this and that had no videos so assume it's okay.

comment:4 by vincentp, 9 months ago

Everything fine now, thanks a lot Regina !

comment:5 by vincentp, 9 months ago

Resolution: fixed
Status: newclosed
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