Opened 2 years ago

Closed 2 years ago

Last modified 2 years ago

#2891 closed task (fixed)

Website does not send confirmation mail

Reported by: cvvergara Owned by: robe
Priority: normal Milestone: Sysadmin Contract 2023-I
Component: SysAdmin Keywords:
Cc:

Description

While trying to update my new email address, on the profile say

 If you change this, an email will be sent at your new address to confirm it. The new address will not become active until confirmed.	

There is a pending change of your email to vicky at erosion.dev. Cancel	

on the wp-admin/site-health.php

WP Mail SMTP mailer setup is incomplete

So the mail change can not be confirmed.

Change History (3)

comment:1 by robe, 2 years ago

Milestone: UnplannedSysadmin Contract 2023-I
Owner: changed from sac@… to robe

comment:2 by robe, 2 years ago

Resolution: fixed
Status: newclosed

Can you try it now. I just changed to have it use lists.osgeo.org

Might fix some other issues we were having. I tested with my account and was able to get the email to change my address.

comment:3 by robe, 2 years ago

Okay Vicky was still not getting the emails even though I was getting when I tested after switching WP Mail to use SMTP (list.osgeo.org) instead of PHPMailer. She would get it if we did test email from WP Mail.

What was very odd is the logs showed her email change requests were going thru PHPMailer still.

Anyway I ended up installing postfix on wordpress-old and that seemed to fix the issue. Sendmail was there before I replaced with postfix though.

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