Opened 3 years ago

Closed 3 years ago

#2767 closed task (fixed)

Pretalx fail to upload file

Reported by: lucadelu Owned by: sac@…
Priority: major Milestone: Sysadmin Contract 2022-II
Component: SysAdmin Keywords: pretalx, ngix
Cc:

Description

Dear Robe,

we are facing a problem uploading file, it return ngix problem "413 Request Entity Too Large".

I'm not able to replicate the problem on ​staging since it is not working

Change History (6)

comment:1 by robe, 3 years ago

@lucadelu. Okay I'll check it out and also turn staging back on.

comment:2 by robe, 3 years ago

Can you give it a try again. I did it on production. If it doesn't work then I'll turn on staging so we can experiment.

I noticed I was missing the client_max_body_size setting I have for other nginx configs so might have been using the default which I think is like 2MB. Hopefully that will fix it.

comment:3 by robe, 3 years ago

Milestone: Unplanned → Sysadmin Contract 2022-II

comment:4 by lucadelu, 3 years ago

Yes, it works now. What is the new maximum size?

Thanks a lot

comment:5 by robe, 3 years ago

I set it to infinite on the nginx side, but pretalx might define it's own upper limit.

comment:6 by robe, 3 years ago

Resolution: → fixed
Status: new → closed
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