Opened 2 years ago

Closed 2 years ago

#2409 closed defect (invalid)

OSGeo mailing list email being bounced back due to wrong SPF records ?

Reported by: rouault Owned by: sac@…
Priority: normal Milestone:
Component: Systems Admin Keywords:


A subscriber of the TIFF mailing list just wrote

I've been experiencing trouble receiving the tiff mailing list
messages for some time now. Recently, I received a notice that I may
be bouncing that mail, so this could be the reason. With this notice
in hand, I've contacted my host service, that seems to be doing the
bouncing. I had to talk to helpdesk people, so the conversation was
neither pleasant nor very clear, but I did manage to get some
information out of them that might be helpful, hopefully.


Result: '550 5.7.1 SPF check failed, please see
(33c68fc7-4746-11ea-8bfa-98039b0f6c32)'(in 1.655s)

The sender sent an email through a server
with the IP The senders SPF-records does not include
that IP, meaning that server is not allowed to send emails on behalf
of the senders' domain. As a result, the email was rejected by our MX
servers. The sender will need to fix their SPF-record or send through
servers that are allowed to send emails for that domain.


Does this provide some clue as to what is going on?

Change History (3)

in reply to:  description comment:1 by jef, 2 years ago

Replying to rouault:

Does this provide some clue as to what is going on?

I don't think so. ( sends the mail to the subscribers mail server - and that is in the spf record. just appears in the received headers, because got it from your provider's mail server - but that should be fine (other non-osgeo mailing lists work the same). I'd say the subscribers mail server is too picky.

comment:2 by rouault, 2 years ago

Thanks for the answer @jef

comment:3 by rouault, 2 years ago

Resolution: invalid
Status: newclosed
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