Opened 10 years ago
Closed 8 years ago
#1461 closed defect (fixed)
OsGeo Account Creation Broken
Reported by: | pramsey | Owned by: | |
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Priority: | critical | Milestone: | Unplanned |
Component: | SysAdmin | Keywords: | |
Cc: |
Description
A user trying to send us a ticket was unable to create an account to do so. They reported
The Trac ID form is still not working correctly. It returns fallowing error: " Traceback (most recent call last): File "/usr/lib/cgi-bin/ldap_create_user.py", line 98, in ldap_add(uid,cn,sn,mail,password) File "/usr/lib/cgi-bin/ldap_create_user.py", line 30, in ldap_add ('objectClass','inetOrgPerson')] ) INVALID_SYNTAX: {'info': 'sn: value #0 invalid per syntax', 'desc': 'Invalid syntax'} "
Change History (4)
comment:1 by , 10 years ago
comment:2 by , 10 years ago
Looks like some related activity in http://osgeo-org.1560.x6.nabble.com/Re-can-t-create-osgeo-user-id-td5155047.html
Is the code causing this somewhere in SVN/Git?
comment:3 by , 10 years ago
No idea. I can tell you that I get this report constantly, and each time it is a special character that the user has entered. Maybe you can try to create a username and report back here and then SAC can tackle.
comment:4 by , 8 years ago
Resolution: | → fixed |
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Status: | new → closed |
Same experience for me, it's non-ascii characters raising that error. I've recently fixed the user creation form to give a meaningful error message instead.
I have seen this reported many times, and 99.9% of the time the user is entering a special character in the form (as name for example). Please have your user retry with absolutely no special characters in the form.