Opened 16 years ago

Closed 13 years ago

Last modified 12 years ago

#815 closed defect (fixed)

Apache crash with Error: Parent: child process exited with status 3 -- Aborting.

Reported by: zspitzer Owned by:
Priority: high Milestone: 2.2
Component: Server Version: 2.1.0
Severity: major Keywords:
Cc: External ID:

Description

I have had apache crash on w2k3 with 2.0.2 with this error a number of times

the apache error.log

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. ting [Tue Dec 30 23:40:10 2008] [crit] Parent: child process exited with status 3 -- Aborting.

lots of these sort of messages in the server error.log

Error: A file IO exception occurred: D:\MapGuide\Repositories\TileCache/MAPS_COMBINED WEB BASE MAP/S6/BASE - 2500-40000000/R330/C330/12_27.lck

Unable to open the tile file.

StackTrace:

Unable to open the tile file.

then

<2008-12-30T23:40:10> 10.3.64.35 Anonymous

Error: Failed to retrieve message for "MgFileIoException". StackTrace:

and apache dies

Change History (11)

comment:1 by zspitzer, 16 years ago

prior to the lck errors there where numerous of these unclassified errors which happens a lot as it seems the rendering process doesn't throw more specific errors from what I have seen?

<2008-12-30T23:23:47> 10.3.64.35 Anonymous

Error: An unclassified exception occurred. StackTrace:

An unclassified exception occurred.

comment:2 by tomfukushima, 16 years ago

I haven't seen anything like this. Steps to reproduce?

comment:3 by zspitzer, 16 years ago

Alas, it happens sporadically whilst tiling a big map. Producing a simple test case for this is next to impossible. I am seeing apache crash out as well in a similiar fashion without this mg server error as well

comment:4 by jbirch, 15 years ago

Are you still seeing this with 2.1? If so, please update the ticket version, otherwise close as fixed.

comment:5 by andymorf, 14 years ago

Milestone: 2.2
Summary: Apache crash with Error: Failed to retrieve message for "MgFileIoException".Apache crash with Error: Parent: child process exited with status 3 -- Aborting.
Version: 2.0.22.1.0

Apache (2.2.4) is also crashing quite regularly (~1 time per day) here with following entry in apache-error.log:

The name of the current function is (null)<br> [Wed May 26 14:42:13 2010] [crit] Parent: child process exited with status 3 -- Aborting.

But there is no corresponding entry in mgserver-Error.log Changeset [3538] already applied...

comment:6 by zspitzer, 14 years ago

I am seeing this with 2.1, the 2.2 beta and also MGE 2010 sp2

comment:7 by zspitzer, 13 years ago

Resolution: fixed
Status: newclosed

this was fixed by the upgrade to apache

comment:8 by cmy, 12 years ago

I also have the same error.

comment:9 by zspitzer, 12 years ago

@cmy can you please always take the time to explain which version / platform you are experiencing this with? Developers aren't physic....

in reply to:  9 comment:10 by cmy, 12 years ago

Replying to zspitzer:

@cmy can you please always take the time to explain which version / platform you are experiencing this with? Developers aren't physic....

My operating system is window 2003 server. The mapguide version is 2.0.2.

comment:11 by zspitzer, 12 years ago

2.0.2 is extremely old and no longer supported, please try the latest release 2.4

please always post to the mailing list before filing bugs

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