Opened 11 years ago

Last modified 10 years ago

#2292 new defect

Bad memory allocation in MapGuide 2.4 on centos

Reported by: gabrimonfa Owned by:
Priority: medium Milestone:
Component: General Version: 2.5.0
Severity: major Keywords:
Cc: External ID:

Description

I'm experiencing some sporadic problems with MapGuide 2.4 on centos. When the problem happens (sporadically) MapGuide stops to serve completely until manually restarted.

This issue happens around three or four times a week in a couple of MapGuide with moderate load.

Log does not show always the same error. This is one of the most common log entry

<2013-04-16T18:16:04>   2115980144      Ajax Viewer     xx.xx.xx.xx   Anonymous
 Error: Out of memory.
        std::bad_alloc
 StackTrace:
  - MgRenderingServiceHandler.ProcessOperation() line 83 file RenderingServiceHandler.cpp
  - MgOpRenderDynamicOverlay.Execute() line 162 file OpRenderDynamicOverlay.cpp
  - MgServerRenderingService.RenderDynamicOverlay() line 407 file ServerRenderingService.cpp

often followed by

<2013-04-16T18:16:18>   1822264176                      Anonymous
 Error: An exception occurred in DB XML component.
        Error: DB_RUNRECOVERY: Fatal error, run database recovery
 StackTrace:
  - MgSiteServiceHandler.ProcessOperation() line 83 file SiteServiceHandler.cpp
  - MgOpCreateSession.Execute() line 109 file OpCreateSession.cpp
  - MgServerSiteService.CreateSession() line 762 file ServerSiteService.cpp
  - MgServerResourceService.CreateRepository() line 541 file ServerResourceService.cpp
  - MgSessionRepository.MgSessionRepository() line 76 file SessionRepository.cpp

Sometimes the log is the following:

<2013-04-18T11:33:26>   2063526768      Ajax Viewer     xx.xx.xx.xx   Anonymous
 Error: An exception occurred in DB XML component.
        Error: Cannot allocate memory
 StackTrace:
  - MgRenderingServiceHandler.ProcessOperation() line 83 file RenderingServiceHandler.cpp
  - MgOpQueryFeatures.Execute() line 125 file OpQueryFeatures.cpp
  - MgServerRenderingService.QueryFeatures() line 848 file ServerRenderingService.cpp
  - MgServerRenderingService.RenderForSelection() line 1520 file ServerRenderingService.cpp
  - MgServerResourceService.GetResourceContent(Id=Library://vhproduction/xxxx/00_layer/xxxx/xxxxxxx_readonly.LayerDefinition      Tags=) line 1222 file ServerResourceService.cpp
  - MgApplicationRepositoryManager.GetResourceContent() line 385 file ApplicationRepositoryManager.cpp
  - MgResourceDefinitionManager.GetResource (MgLibraryResourceContents.dbxml)() line 320 file ResourceDefinitionManager.cpp
  - MgResourceContentManager.GetDocument() line 590 file ResourceContentManager.cpp
  - MgResourceDefinitionManager.GetDocument (MgLibraryResourceContents.dbxml)() line 476 file ResourceDefinitionManager.cpp

Performance log shows a curious fact when the problem happens: TOTALPROCESSEDOP remained one operation behind TOTALRECEIVEDOP, as if one operation was stuck.

The server is a virtual machine with plenty of RAM. When the issue happens there is no memory pressure at all, usually MapGuide is using under 25% of available RAM. I've also modified kernel.shmmax to 1GB, without success.

I've increased in serverconfig.ini

  • DBMaxTransactions from 1000 to 2000
  • DBMaxLockers from 1000 to 2000

This appears to make the problem a little bit less likely (but I cannot be sure) but does not solve it.

This is the complete DB ENVIRONMENT stanza of serverconfig.ini

LibraryCacheSize                   = 256
SessionCacheSize                   = 8
DBPageSize                         = 32
DBXMLPageSize                      = 32
LibraryLogBufferSize               = 12
SessionLogBufferSize               = 1
#DBMaxTransactions                  = 1000
DBMaxTransactions                  = 2000
SessionDBPageSize                  = 2
SessionDBXMLPageSize               = 0.5
DBTimeout                          = 0.2
#DBMaxLockers                       = 1000
DBMaxLockers                       = 2000

Restarting MapGuide always solves the problem but I needed to make a script that detects this kind of problem and signal me to restart the service. Obviously this is far from acceptable. I've not tried with MapGuide 2.5.0

Any workaround would be appreciated

Change History (1)

comment:1 by gabrimonfa, 10 years ago

Priority: lowmedium
Version: 2.4.02.5.0

The problem exists also in MapGuide 2.5.1

A possible mitigation is to be more aggressive in session timeout as suggested f.i. in http://themapguyde.blogspot.it/2012/06/thoughts-on-mapguide-scalability.html

However the problem is not solved completely

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