Opened 12 years ago

Closed 12 years ago

Last modified 12 years ago

#1942 closed defect (fixed)

Server is down when zooming map with SID type raster image.

Reported by: christinebao Owned by: Christine Bao
Priority: medium Milestone:
Component: Feature Service Version: 2.1.0
Severity: major Keywords:
Cc: External ID: 1447921

Description

Report from Autodesk QA:

steps:

  1. In studio, start Load Procedure to load a sid type raster image, see attached one.
  2. New a map definition with the layer generated.
  3. New a flexible web layout with the map definition.
  4. Open the web layout in any browser, Chrome, Firefox...
  5. Zoom in, zoom out map repeatedly.

Result: Error pops up after a while as server is down.

Expectation: No error to zoom in/out sid raster image.

Regression: Y, fine in Reeses with the same image Workaround: N

Attachments (1)

Fix1942.patch (514 bytes ) - added by christinebao 12 years ago.

Download all attachments as: .zip

Change History (5)

comment:1 by christinebao, 12 years ago

Cause of this problem: The problem is caused by recent update of ATIL (Jan 9, 2012). The decoder is changed and not work for multiple thread. So in MapGuide if multiple request is sent to get image, the memory mess up and crash. Note: in flexible weblayout, many requests (about 5~8) are send during one zoom, so it's more obvious to see the crash. In basic weblayout only one request is sent during one zoom, so it's not so obvious to see the crash in one user environment, but if multiple users use basic weblayout, the crash still happens.

Fix: Add a ACE lock in get raster data.

by christinebao, 12 years ago

Attachment: Fix1942.patch added

comment:3 by christinebao, 12 years ago

Resolution: fixed
Status: newclosed

Submit to trunk in r6472.

comment:4 by christinebao, 12 years ago

Submit to 2.4Jedi branch in r6473.

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